The CRM for jewellery designers & gem dealers
Replace scattered WhatsApp threads, Excel stock sheets and quote calculators with one place to present stones, collect design feedback and price each piece with your margin in view.
No card required · Your first private link takes about two minutes.
One system, from enquiry to approval
Move each piece forward without losing the thread
Capture the brief
A customer, a piece, a budget, a date and the current stage. Start with the facts everyone will need later.
Curate the stones
Choose from your library and send one private link. Clients react to each stone, so “I like the blue one” becomes a usable decision.
Guide the design
Share only the versions that are ready. Feedback stays attached to the exact design the client saw.
Price with confidence
Price metal, stones, studio time and suppliers together. Check margin and VAT before the offer leaves the studio.
Native on iPhone
The atelier in your pocket
Ecrino for iPhone works from the same customers, stones, designs and offers as the web. Capture a stone at the fair, move a project forward in the workshop or add the fitting note before the details disappear.
At the fair
Photograph or film a stone and file it immediately as a stone or design.
In the workshop
Move stages, add notes and prepare the next client share without returning to the desk.
After the fitting
Record feedback and update the offer while the conversation is still fresh.
Free · Native SwiftUI · Always in sync
MCP connector for Claude
Put your studio in Claude
Connect Ecrino to claude.ai, Claude Desktop or Claude Code. Ask about customers, projects, stones and offers, then make updates with the same permissions and checks as Ecrino.
A better client experience
Make it easy to look, compare and decide
Give clients a considered presentation under your brand, not another trail of file attachments and half-remembered replies.
No login between a client and the work
One private link opens on any phone — no account or app required. Add a passcode or expiry when the project calls for it.
A clear answer on every stone
Love it, like it, maybe or not for me — plus a comment on the stone itself, editable whenever they reconsider.
Every design in context
Numbered versions make progress visible and keep every comment tied to the design that prompted it.
Feedback where it belongs
Replies thread under the relevant stone or design, and your studio hears about them the moment they land.
Everything the studio needs
Scale your studio and your revenue
One record for every project
The client, brief, shortlist, designs, notes and offer stay together from enquiry to delivery.
A decision trail that writes itself
Stages, shares, opens and replies are recorded as they happen, alongside the calls and fittings you add yourself.
See what earns attention
Know which stones a client opened, revisited and spent time with — useful signals before the next conversation.
Stock that works across projects
Enter grading, provenance, certificates, photos and video once, then reuse the stone wherever it is shortlisted or quoted.
Costs connected to the work
Keep casters, setters, engravers and dealers with their terms, lead times and spend attached to the jobs they serve.
Pricing
Send an offer that always protects your margin
Build each offer from the real cost of metal, stones, suppliers and your time. Ecrino prices metal from spot × purity, then shows margin and VAT line by line — so you can adjust the work before you commit to the number.
- ◆ Auto-refreshed gold, silver, platinum and palladium
- ◆ Cost, margin and VAT visible before you send
- ◆ Every revision kept without overwriting the last
- Materials
- 23%
- Suppliers
- 6%
- Own labour
- 35%
- Margin
- 19%
- VAT
- 17%
Private client work
Share the presentation. Keep control of the work.
Close the door when you need to. Revoke a link, set an expiry or issue a new URL without changing the project behind it.
Private media stays private. Photos, video and certificates are served securely instead of living forever at a public address.
Show only the price you choose. Reveal prices, hide them or price one client differently without touching the stone in your library.
Bring the next project into one place
Start with one client, shortlist the stones and send a polished private link today. No card required.